This Cookie Notice describes what kinds of cookies and similar technologies botBrains uses in connection with our chat.botbrains.io Service and how you can manage them.

Types of cookies

Cookies are small text files that may be placed on your device when you interact with online services. Cookies can help services remember information about your visit, such as your language settings or when you logged in, which can improve your experience when you revisit a website. They can also be used for other purposes, such as helping online services troubleshoot errors and better understand how their services are being used. Cookies set by us are called first-party cookies. We also use third-party cookies – which are cookies from a domain different from the domain of the website you are visiting. Similar technologies, such as pixels, web beacons, or local storage, can also be used for these purposes. We use “cookies” to refer to cookies and similar technologies.

Necessary cookies

These cookies are required to operate our Services. For example, they allow us to authenticate users or enable specific features within the Services, including for security purposes. They are first-party cookies. We must use cookies to support conversation continuity similiar to how shopping cards.

Cookie Name Name Duration Purpose Details
botbrains-device-[frameId] Unique device Identifier 6 months
refreshed on interaction Security Prevent Impersonation, Rate Limit
botbrains-user-[frameId] Unique dser Identifier 6 months
refreshed on interaction Functional Prevent Impersonation, added only after interaction with the system.
botbrains-session-[frameId] Unique dession identifier 7 days*
refreshed on interaction Functional Keeping track of sessions. Access started conversations. Added only after interaction with the system.

Analytics cookies

We do not set cookies that are not strictly necessary to operate our service. Away with 3rd party advertisement cookies!

Managing cookies

Your web browser may allow you to manage your cookie preferences, including to delete and disable cookies. You can take a look at the help section of your web browser or follow the links below to understand your options. If you choose to disable cookies, some features of our Site or Services may not operate as intended.

Chrome: https://support.google.com/chrome/answer/95647?hl=en

Explorer: https://support.microsoft.com/en-us/help/17442/windows-internet-explorer-delete-manage-cookies

Safari: https://support.apple.com/guide/safari/manage-cookies-and-website-data-sfri11471/mac

Firefox: https://support.mozilla.org/en-US/kb/cookies-information-websites-store-on-your-computer

Opera: https://help.opera.com/en/latest/web-preferences/#cookies

Cookie settings are device- and browser-specific, so you will need to set cookie preferences for each device’s browser.

Additional information

For additional information about cookies, including how to see what cookies have been set on your device and how to manage and delete them, please visit www.allaboutcookies.org and www.youronlinechoices.eu.